At TrendVogueWear, we want you to love your fashion statement pieces as much as we do. If you’re not completely satisfied with your purchase, our hassle-free returns policy makes it easy to exchange or return items within 15 days of delivery.

Our Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they are:

  • In original condition with all tags attached
  • Unworn, unwashed, and free of any odors
  • In the original packaging with all accessories included
Note: For hygiene reasons, we cannot accept returns on JEWELRY, Phone Cases, and Sleepwear unless they are defective or incorrect items received.

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact Us: Email our customer service at [email protected] within 15 days of receiving your order. Use the subject line “Return/Exchange Request” and include the following information:
    2. Subject: Return/Exchange Request – Order #[Your Order Number]

    Dear TrendVogueWear Team,

    I would like to request a [return/exchange] for my recent order #[Your Order Number].
    Item(s) for return/exchange: [Product Name(s), Color, Size]
    Reason for return/exchange: [Brief explanation]
    Preferred resolution: [Refund/Exchange for specific item]

    Please advise on next steps.

    Best regards,
    [Your Full Name]
    [Your Contact Information]
  2. Wait for Approval: Our team will respond within 48 hours with return instructions and an RMA number.
  3. Package Your Items: Securely pack the items in their original packaging with the RMA number clearly visible.
  4. Ship Your Return: Send the package to our Omaha headquarters using a trackable shipping method. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refund Processing

Once we receive and inspect your return:

  • Timing: Refunds are processed within 3-5 business days after we receive your return. Please allow 7-10 business days for the refund to appear in your account depending on your financial institution.
  • Method: Refunds will be issued to the original payment method used for purchase (Visa, MasterCard, JCB, or PayPal).
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error.

Exchanges

For exchanges:

  • We’ll ship your replacement item once we receive and process your return
  • If the new item costs more, you’ll need to pay the difference
  • If it costs less, we’ll refund the difference
  • Standard shipping rates apply for exchange shipments

International Returns

For our global customers outside the US:

  • You are responsible for any customs fees or taxes associated with the return
  • We recommend declaring the package as “Returned Goods” to potentially avoid duties
  • Please note we cannot refund original customs/duties charges

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Contact us immediately at [email protected]
  • Include photos of the damaged/incorrect item and packaging
  • We’ll arrange for a free return shipping label and expedite your replacement

For any questions about our returns policy, don’t hesitate to contact our friendly customer service team. We’re here to ensure your TrendVogueWear experience is as flawless as your style!

Return Address:
TrendVogueWear Returns
4908 Bungalow Road
Omaha, NE 68114
USA